FAQ

Local Orders - Wisconsin Only

Q: What services do you offer?
A: Made-to-order balloon-filled mosaics in any letter, number, or shape design. Custom shapes are available upon request. Matching balloon garlands can also be purchased!

Q: Do I get to keep the balloon-filled mosaic, or is it a rental?
A: Mosaics are made to order, so you get to keep them after your event! If you'd like to return a damage-free frame, you can receive a $50 credit on your next mosaic. (This offer is for local returns only, in the state of Wisconsin.)

Q: How much time is needed before a balloon-filled mosaic order?
A: Maximum 3 week notice. There's an additional charge for rush orders (within 3 weeks).

Q: What is your retainer fee?
A: Half of the total payment amount. Retainer fee is needed to secure your date, and it is non-refundable.

Q: What areas do you service?
A: Southeastern Wisconsin.

Q: Can I get a refund on a digital item?
A: Digital downloads are non-refundable and nonexchangeable.

 

General 

Q: How long does it take to build a balloon-filled mosaic?
A: 5 foot mosaics can take up to 6 hours from start to finish.

Q: Why are mosaics priced so high?
A: Mosaics are handcrafted from start to finish. Each project can utilize multiple color and multiple size balloons. Balloons can even be double stuffed to create a unique color specialized for you. A 5 foot mosaic can utilize over 200 balloons without double stuffing. All of these additions plus labor equates to a higher price point.

Q: How long do the balloons stay inflated for?
A: Balloons in a mosaic can last up to 1 week with minimal shrinkage, but the frames can be reused after the balloons have completely deflated. Balloon garlands can last beyond 4 weeks if kept indoors and out of direct sunlight!

Q: What materials do you use to create the balloon-filled mosaics?
A: High quality foam-core boards.